How to Fix iPhone Screen Unresponsive to Touch

iPhone screen not responsive can be counted in rare cases of iPhone that really comes true. Hardly an iPhone touch screen stops working or becomes unresponsive to touch. It’s natural when this occurs, you’ll touch the screen and nothing happens, strikes will be ignored, touches don’t do anything, and another touch on the screen doesn’t counter any behavior. It’s obviously frustrating if the iPhone screen is no longer working and not responding to touch, and it’s not fine. It’s natural to feel annoying when your iPhone touch screen is not working. You use your iPhone for daily routine works, from making calls to seeing pictures — but don’t let your “iPhone screen unresponsive to touch” get you down. In this article, I’ll explain the reasons why the touch screen on your iPhone is not responsive, how to fix the troubles that can be fixed at home, and recommend one of the great third-party repairing options, if it comes to that.

Part 1. Why iPhone Screen Unresponsive to Touch

There could be a lot of reasons why your iPhone touch screen might stop working. Luckily, there are also a lot of ways to fix those issues. So if your iPhone touch screen is not working, read on for a helpful series of troubleshooting guide that may help to fix the problem. The nonworking touch screen issue could be happened by several things, occasionally it’s software related, some crud on your screen, blemish to the iPhone touch screen or iPhone itself, or perhaps some other issues as well.

It’s actually very common to encounter screen issues after an iPhone update. These are just bugs that come from software irreconcilability. Your screen may:

  • Stop responding to swipes/hits.
  • Stop responding to touches/taps.
  • Be entirely unresponsive on certain screens or when you are using a feature.
  • Not work at all.

So before fixing your iPhone touch screen, the first thing you need to know is to figure out why your iPhone touch screen isn’t responding to any activity. Normally, the problem is caused when the visible part of your iPhone’s display that processes touch (known as digitizer) stops responding correctly or when your iPhone’s software stops behaving to the hardware the way it should. In other words, it could be both hardware or a software problem, and I’ll help you with both in this post.

Troubleshooting iPhone software problems usually don’t cost anything. It’s also easier than pulling or extracting your screen with suction cups (please don’t try this).

Note: If you’ve recently dropped your iPhone, odds are a hardware problem is to blame for your touch screen trouble — but not always. Apps running slow and problems that come and go are usually created due to software problems.

Part 2. How to Fix iPhone Screen Unresponsive

Tip 1. Remove Screen Guard

The first thing that you would like to implement is of course physically check your touch screen for any signs of damage. Completely make sure that it is safe and clean, and that there’s no scratch, dirt or oils that could be interfering with touch. Moreover, check that there’s no water damage apparently. (If there is serious damage, you may need a new touch screen.) Try this:

  • Take any cases off your device.
  • Clean your screen with a cotton or dirt free cloth.
  • Try unplugging it.
  • Try restarting the device.
remove screen guard from iphone

Tip 2. Force Restart iPhone

Force Restart your phone can assist to resolve certain issues, especially after an iOS update. It is also good practice to do this very often anyway. An iPhone is actually a handheld machine like your laptop or desktop, it also needs to clear unused and dumb memory and reset any background processes.

Reset options are different for different models of the iPhone.

To force restart on an iPhone 6s or earlier, tightly hold down the sleep/wake button and the home button at the same time until iPhone turns off and turns back on again. For iPhone 7, grasp the sleep/wake button and the volume down button simultaneously since the home button is no longer needed. Moreover,

  • On an iPhone 7 or newer models, press and clench down the Sleep/Wake button and the Volume Down button at the same time.
  • On an iPhone 6s and older iPhone, press and hold down the Sleep/Wake button and the Home button at the same time, not volume keys this time.
  • Keep holding down both buttons until you see an Apple logo displayed on the screen (your iPhone screen will become dark before the Apple logo appears). iPhone mobiles with white faceplates will display a white launch screen. iPhone mobiles with black faceplates will show a black launch screen.
  • Once the launch screen appears, you can let go your fingers from the buttons.
force restart iphone

Once your iPhone has restored, check to see if its screen works or not. If it doesn’t (or if it won’t restart) go on to the next tip.

Tip 3. Adjust 3D Touch

3D Touch is a feature that you can find in some newer iPhone mobiles that enables the display to detect physical pressure and then respond with a specific software action. For example, you can use 3D Touch on some particular app icons and add widgets to the Today Widget screen that way. Or you can use 3D Touch to take a print of PDF, or use 3D Touch as a trackpad type on iPhone with a neat keyboard trick, amongst many additional helpful or useful, and other potentials. With how useful 3D Touch can be, it’s understandable why iPhone users would be annoyed if the feature makes your iPhone screen unresponsive.

We’ll go through a variety of troubleshooting steps and then fixes for 3D Touch:

Check iPhone 3D Touch Compatibility:

First, you should be sure about that your iPhone actually supports 3D Touch, since not all iPhone models do. 3D Touch feature can be found on iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s, and iPhone 6s Plus. So if your iPhone supports 3D touch then it can be possible that it causes screen responsiveness which can be fixed through adjusting settings but if your iPhone doesn’t support it then you should check other described methods.

Adjust 3D Touch Settings on iPhone:

One of the possible reasons for 3D Touch to not be working is that 3D Touch was disabled, or that inadequate pressure is being applied to the screen.

Thankfully, you can easily enable 3D Touch again and adjust 3D Touch pressure sensitivity as well. Both of these are simple Settings options available on the iPhone.

  • Open the “Settings” app on the iPhone
  • Go to the “Accessibility” option and then click on “3D Touch
  • Be sure 3D Touch is toggled ON
  • Adjust the 3d Touch pressure sensitivity as suitable
  • Make sure that 3D Touch is working on the sample image in the Settings panel
adjust 3d touch setting on iphone

Tip 4. Repair iOS System with an iOS System Recovery –  Tenorshare ReiBoot

Before you try the inconvenient fix from Apple as the last option, I highly recommend you use Tenorshare ReiBoot to fix touch screen not working on iPhone 6 later models. Actually, this iOS system recovery tool supports to fix 50+ types of iOS problems on iPhone including the touch screen problem too. Therefore, do not scruple to use it when your iPhone including any of these XR/XS/X/8/7/6s/6/5s/5 touch screen not working in iOS 12.1/12/11/10.

Besides iPhone screen unresponsive issue, here are some situations listed when Tenorshare ReiBoot should be the first thing come to your mind:

  • iPhone touch stuck at Apple logo in iOS 12/11/10/9
  • iPhone touch screen unresponsive after the iOS upgrade.
  • iPhone is stuck in recovery mode.
  • iPhone keeps freezing.

Follow the steps below to make your iPhone screen responsive within minutes.

Download and launch Tenorshare ReiBoot to PC or Mac operating system respectively. When you open the application, you can find the two buttons labeled as Enter Recovery Mode and Exit Recovery Mode.

tenorshare reiboot

Connect your Phone to your laptop, and click on Enter Recovery Mode option and then hit the Exit Recovery Mode to force restart your unresponsive iPhone mobile. Basically, this will fix the iPhone touch screen unresponsive issue.

tenorshare reiboot exit recovery mode

If your iPhone touch screen still doesn’t work, you can further click “Repair Operating System” from Tenorshare ReiBoot’s interface to recover the iOS system.

tenorshare reiboot repair operating system

Read more: Tenorshare ReiBoot review

Tip 5. Free up Space on iPhone

When your iPhone memory is completely filled and it has zero storage available, things tend to go out of order in general, and that can also include experiencing an unresponsive touch screen on iPhone.

Removing unused apps is an easy way to recover some storage space:

I have noticed several times this is particularly true with the latest versions of iPhone when it becomes totally full and has 0 bytes of storage remaining, in this case, many apps behave unresponsive as does the touch screen. Erratically even both the Home button along with the touch screen may be unresponsive and not respond at all for a while on a totally full iPhone until whatever software cache cleaning process complete. This is usually easily reproducible too, just fill up your iPhone storage so that it has zero bytes remaining, and then start trying to use apps that consume a lot of caching like Instagram, Twitter, Facebook, Spotify, etc, once those app caches build-up you will likely notice the touch screen becomes unresponsive for short periods of time as iPhone tries to deal with having zero storage available. In such a scenario, just free up some space on iPhone, then restart the iPhone, it should work again.

storage almost full on iphone

Tip 6. Reset Your iPhone

If all of the above-discussed methods don’t work for you to fix iPhone screen unresponsive then you can try by resetting your iPhone. Let’s see how to remove everything from your iPhone and restore it to default settings.

An important thing to keep in mind as you’re going to reset your iPhone you’ll need to be connected to a Wi-Fi or mobile network and know your Apple ID password. Also, make sure you have backed up your iPhone data.

Before going through the process of resetting your iPhone it would be better to sign out of the App Store and iCloud. Also, don’t omit to unpair your Apple Watch if you have one.

Tip 7. Hardware Issues

What if you’ve dropped your iPhone recently or damaged the screen. A cracked display is one of the most obvious signs of a broken screen and can generate all sorts of issues with the touch screen.

A drop can also damage the fragile under-layers of your iPhone touch screen. What displays to you and put your hands on is just one part of the touch screen. Below, there’s an LCD screen that creates the images you see. There’s also one more thing called a digitizer. The digitizer is the part of the iPhone that responses your touch.

iphone screen frozen after update


The above-described cases are the most common problems that iPhone users face. Try all the method at least once if your iPhone touch screen unresponsive to touch, can’t slide, can’t unlock, touchscreen problems, hang or stuck. Leave a comment if your problems couldn’t solve. We will help you out for free.

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