How to Fix Sound Won’t Work on iPhone Video

Many iPhone users that they always experience an irritating problem that the sound doesn’t work in the video sometimes. In other words, their iPhone sound not behaving normally. Well, you may wonder what is the mean of “iPhone video sound not working”? Actually, the conditions can be different. There are many situations of no sound on iPhone, such as no sound on the videos, no sound on games or apps, speaker sound not working, alarm sound not working, ringer sound not working, no sound on incoming calls, no text-sound and so on.

Usually, the sound problem occurs in iPhone 6 or later mobiles. This audio problem with this specific model of the iPhone seems to have no limits in its working as changes in various degrees with other users complaining of inconsistent or unstable sound alerts, or total silence from their device. As a solution to this prevalent problem, we have drafted some of the most tested and proven remedies to this problem:

The main concern is what to do when there is no sound on your iPhone XS (Max)/XR/X/8/7/6s/6? The problem of “iPhone has no sound” doesn’t happen a lot, but once it does, it comes with different varying symptoms. Moreover, to amply narrate our thought pattern and create a more comprehensive view of this “iPhone video has no sound” issue, we list out some common but always works solutions. You can check them one by one, hope one of these methods can help you out.

Part 1. Why My iPhone Has No Sound?

As mentioned above there could be various different reasons behind this problem. If you are facing one of the following problems:

  • Your iPhone is not ringing.
  • You are unable to listen to music with our without headphones.
  • Volume bar has disappeared.
  • You hear no sound or perverted audio from your iPhone speaker.

The reason why you are unable to listen a sound on your iPhone videos is due to a bug. Apple still hasn’t described us when they are going to permanently fix this bug but for the most part, there are some things you can do to avert this bug.

Another reason may be due to the incorrect settings in place of your iPhone which I’ll be gettings onto later on.

You don’t need to rush toward Apple repair service. All those issues can be fixed by yourself. Just try the solutions below. They are equally workable for all iPhone models starting with iPhone 4.

Part 2. Tips to Fix Sound Doesn’t Work on iPhone Video

There is an infinite number of reasons why you might be experiencing issues hearing your iPhone, whether it’s related to ringtones, videos, and music, or it sounds wrapped. We’ll try to cover a few main reasons why this happens, and then we’ll give you some great tips on how to troubleshoot sound on iPhone video.

Some of the reasons you might be experiencing sound issues regarding videos are:

Tip 1. Check Out Silent Mode Button

A very common mistake that we usually do in hurry is we don’t check our mobile phones properly and get frustrated assuming that the sound feature is not working anymore. At very first, you should check your mobile sound settings. It can be in silent mode. The audio or volume level might just be too low that’s why you are having trouble hearing your iPhone sound while playing videos. As mentioned above, the reason why there is no sound on your iPhone while playing videos is due to a bug. You can access the volume settings through the Control Center or by navigating to your iPhone settings and sounds menu. Follow the simple instructions to check the settings.

  • Navigate to your ringer button. This is usually placed on the left side of your phone, just above the volume buttons.
  • If you see an orange line, that means that your phone is silent. This is mainly the reason why your iPhone was not making a sound.
  • Toggle on your ringer button. Once you’ve changed the volume mode, a notification will appear at the top of your screen.
silent mode button in iPhone

And while we are on this, better check if your ringer volume level is set on maximum. For your information, you can adjust this individually. So, even if you increase the volume, your ringer will be left unnoticed. To customize your volume, go to your phone “Settings” and press the “Sounds & Haptics” button. From here, drag the slider all the way to the right pane.

Tip 2. Hard Reset iPhone

You can also force restart or hard reset your iPhone so that you can be able to listen to the background sound of videos. Because if you are unable to turn it off normally, you may need to do a hard reset. The great thing is that it does not wipe any data from your phone, it just forces the iPhone device to restart. This process takes a couple of seconds to complete and a minute or less for the latest models like iPhone X to reboot so you can start using it again.

For its latest models, Apple has changed how you perform hard reset your iPhone X from older iPhones, so you need to use a new combination to perform a hard reset. But don’t worry, I am also mentioning how it will work for older versions.

To force restart on an iPhone 6s or earlier, firmly hold down the sleep/wake button and the home button at the same time until iPhone turns off and turns back on again. For iPhone 7, grasp the sleep/wake button and the volume down button at the same time since the home button is no longer needed.

force restart iphone

Tip 3. Plug & Unplug Headphones

It might be possible that the plugged your headphones in a wrong way or they are not properly inserted. The first thing you should try if your iPhone thinks headphones are plugged in is extremely simple: plug, then unplugs a pair of headphones. It’s possible the headphone jack on your iPhone didn’t acknowledge when you last unplugged your headphones and still thinks they’re connected. Plugging headphones in, then unplugging them could solve the problem.

If it does, and if this situation doesn’t happen with any regularity, chalk it up as a weird one-off and not something to worry about.

plug and unplug headphone on iphone

Tip 4. Turn off Do Not Disturb

Do Not Disturb is a great feature of iPhone that, when turned on, mutes notifications and alerts for all incoming calls, messages, and applications. It’s very simple to toggle on and off, providing for some digital peace and confidential with a quick switch. When Do Not Disturb is turned on, you will see a little moon sign on the top-right pane on your iPhone, and you will be unable to hear any sound on your iPhone. So, you need to ensure that it’s turned off.

turn off do not disturb on iphone

Tip 5. Turn off Bluetooth

You might be thinking: I have tried the above fixes and still no result, how genuine or accurate are these fixes?

This article contains highly reputable and creditable fixes to the “Sound Won’t Work on iPhone problem” faced by many.

Checking for and turning off Bluetooth connections is suggested as it terminates any possible cause of silence from your mobile due to a Bluetooth connection to a connected stereo, headset, home theater, etc. If an active Bluetooth connection existed, it is crucial to verify the audio and volume status of your iPhone after disconnection.

turn off bluetooth on iphone

Tip 6. Clean the Headphone Jack and Speaker

Grubby headphones can be one of the reasons why you hear no sound on the iPhone because the headphone jack may be full of dirt and dust. To abolish the problem, you need to clean the headphone jack. You can even use a dust blower. While many recommend a hairdryer as the cleaning tool, don’t use it because it may damage the iPhone sensitive parts. Moreover, you can also use a toothpick or cotton bud to clean the hole. Clean it carefully and prevent from using any liquid because the Liquid Contact Indicator of iPhone’s lies near the headphone jack. If dust or dirt wrap the speaker holes, it will cause no sound on the iPhone.

clean headphone jack and speaker on iphone

Tip 7. Fix Sound Won’t Work on iPhone with an iOS System Recovery

If all of the above solutions have failed to fix the issue then you need an excellent third-party iOS repair tool to fix the iPhone sound problem. I highly recommend iMyFone Fixppo because it is such an efficient and powerful utility.


  • Device stuck in Recovery Mode
  • Device stuck with the “spinning circle” on screen
  • Device stuck on the Apple logo
  • A white or black “screen of death”
  • Device is frozen
  • Device keeps rebooting
  • The device just won’t turn on
  • Device files during a restore or OS update
  • Forgetting the lock screen password

Conceivably, you’ve been performing regular backups of your iPhone, using either iTunes, the iOS built-in backup to iCloud, or a utility such as iMyFone Fixppo so don’t worry you won’t lose any data at the end of the process.

If you choose the Standard Mode, Fixppo can fix the majority of “iPhone stuck or frozen” issues without deleting any data. Advanced Mode is for severe iOS problems that Standard mode can’t solve, and it will wipe your data and settings. Read our Fixppo review here.

Basically, there are only three main steps to perform with Fixppo.

As you can see from the screenshot above, you have three choices — Standard Mode, Advanced Mode, and Enter/Exit Recovery Mode.

iMyfone fixppo

Not sure which Mode is best to use? Simply hover over one of the big buttons to see a description (see the image below):

imyfone fixppo about standard mode

Fixppo works by reinstalling the firmware for your iOS device. Normally, this can be a daunting prospect for a non-technical person, but Fixppo walks you through the process and makes it easy!

imyfone fixppo download ios firmware

All you need to do is select the type of iOS device and the firmware version you wish to install. While in most cases you’ll want to install the latest firmware, older versions are available. The download speed depends on the speed of your network, of course, but is generally quite fast.

imyfone fixppo downloading ios firmware

Once you’re ready to begin the process of getting your iOS device back to full working order with Fixppo, you just simply click the “Start” button as seen in the screenshot below.

imyfone fixppo start to fix ios

Fixppo takes you through the steps in clear and easy-to-follow steps. After connecting your device to your Mac or PC, getting the device into DFU (Device Firmware Update) mode by following those simple instructions, and downloading the firmware, the new firmware is installed with a click (see the image below).

imyfone fixppo successfully fix ios system

You may be asked at certain points to enter your passcode or press the Home button to proceed, but before you know it, your device is back up and running. If you’ve previously backed up your device, now’s the time to restore your backup.

Tip 8. Reset All Settings

Reset all settings is one of the sound methods that is chosen when no other method works. This method wipes all the settings of your iPhone. You can adjust the settings according to your desires again once the issue is fixed. You can do it by going to the Settings, hit the General button, and then click Reset. On the iPhone Reset screen, choose Reset All Settings. Here passcode will be required, enter the passcode to further move. The last step, confirm your choice by tapping Reset All Settings on a popup screen.

If the problem still remains, you can have a try to Erase All Content and Settings. Please notice that Reset All Settings won’t wipe your data, while Erase All Content and Settings will remove your media, music, apps and more data from your iPhone. So, before you do this, it’s better to backup your iPhone to the iCloud / iTunes in advance.

reset all setting in iphone


Hope so if you had a software-based problem then it has been solved but if you have tried all of the methods above, and still cannot fix iPhone sound not working problem, then it is recommended that make an appointment with Apple Support for help. Leave a comment for further suggestions and discussions.

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