How To Recover Data From Samsung Phone With Broken Screen

With continuous technology advancements, smartphone companies like Samsung are inventing touchpads that are sensitive, responsive but are also durable. But consolidating data processing units or processors under a brittle surface itself makes it vulnerable to damages. Even the most expensive and hardcover Samsung mobiles come with a risk of devastation, on a sudden and coincidental blunder.  

Everything is fine till the day when a mishandling to the mobile, makes its way to the floor. You pick up your phone casually, but this time it came up with not just a few scratches but a broken screen. The most common question that trembles the Samsung user is how to retrieve data from a broken Samsung mobile when the phone becomes inoperable due to screen damage.

But it is not always about the screen flaw caused due to a drop that can disable the functions. Sometimes a sudden impact or a jerk over the screen of your Samsung phone can severely damage the touch surface. Apart from worrying about the hardware, you need a reliable way to recover data from Samsung’s phone with a broken screen.

It becomes imperative to retrieve data from a broken Samsung Phone to safeguard the essential contacts, photos, or other relevant documents or files. The mobile phone may or may not get repaired, but dr.fone – Recover(Android) is one such recovery tool, which is the right solution about how to retrieve data from a broken Samsung mobile.  But before that, it is crucial to understand the detailed view of the Samsung Phone broken screen. 

Part 1. Understanding Broken Screen On Samsung Phones

What’s more traumatic after having a damaged phone in hand is to worry about retrieving data from broken Samsung.  You may think of visiting a service engineer to get things repaired, but there is always a risk of losing the crucial files and folders.  As most of the phones, these days are a touch screen, having the danger of accidentally dropping them and getting the screen cracked or broken is a real concern. Although the display of Samsung Phone is made up of tempered glass and to be more precise, the gorilla glass for Samsung Galaxy S6 Device, the dysfunction of the device is still possible in the scenario of the smashed screen.

The screen or front glass of the device is made up of typically durable, engineered, made hard material. But what could exactly harm this tough frontal? There could generally be two critical reasons that get your Samsung device screen damaged:

  • The impact created by dropping the phone
  • The effect created by the direct hit of any sharp object on the screen
Retrieve Data From Broken Samsung

In any such case, the thought that chills down your spine is what if the phone never responds? Or a most thrilling question that blow your mind is how now to recover data from Samsung phone with broken screen?

The Foremost Step to take when the Samsung Phone Screen Breaks

If somehow by accident you broke the screen of your favorite Samsung Phone, it is not safe to put the mobile on the charger in such a case. To begin with, follow the below first and foremost steps before going for further solutions:

  • Check the status of the phone breakage. Bring the phone under proper light and make a careful check to the screen.
  • After such a hard drop, the mobile usually turns off automatically. Try to turn on the device and carefully, without slicing your finger; see if it is still in a working condition.
  • If the phone turns on, attentively find out if the phone is responding your commands
  • If the device is not responding, there is a higher chance that the screen has turned out blank/black.

The cracked phone screen may stop the functioning of the device completely. It is a dismal condition when the first thought hit your mind is how now you can retrieve data from Samsung mobile. To solve the purpose, a few crucial steps discussed in the article that help you recover the data from the device quickly.  

Part 2. Is it Possible to Recover Data from Broken Samsung Phone?

How frustrating it could be that you broke the screen and now wondering how to retrieve data from Samsung Phone. But need not to panic as there are still some methods using which you can salvage the essential files and folders back from your damaged phone.

The Samsung phone tempered glass is not easy to break, but an accident could happen anytime. In a gloomy situation, a forceful drop of phone or getting it hit hard by a heavy object, a high impact and abrasion may occur on the screen that may badly smash and turn it black and blank.  In such a case, to recover data from Samsung phone with a broken screen is not easy, but not impossible as well. Don’t stress out and follow a few simple techniques mentioned in this article to retrieve maximum files, photos, videos, contacts, documents, etc. from your device.

Samsung phones usually incorporated with highly strengthened glass as the touchpad. No doubt, they are adequate to withstand mild jerks to a free fall from few feet. However, an accidental stroke that directly hits the surface of the screen can damage the touchpad ultimately to make it faulty. The display of the smartphones is the main control panel of the device. No matter how good a model can be, it becomes useless if the touchpad fails to give a response. Here is the first thing that you need to do for Samsung’s broken screen data recovery.

Part 3. Best Samsung Broken Screen Data Recovery – Dr.Fone – Recover (Android)

Whenever you fall into a situation where you have your new or old Samsung smartphone in a damaged condition, then before looking around ways to get the hardware repaired, you must connect your mobile with dr.fone-Recover (Android) to save the data stored in it. Dr.fone-Recover is the first in the world that provides personal use free downloadable software to recover data from Samsung phone with a broken screen. Many software vendors claim for data recovery, but none has the years of experience and talent in data recovery technology that dr.fone carries.

Recommended Product: dr.fone - Recover(Android)
Overall Rating: 4.1 out of 5
Windows/macOS, $39.95

dr.fone is a specially designed Android data recovery tool that works comfortably with all the computer machines and can recollect 100% data from the smartphone, even if the physical condition is unresponsive. The recovery process is fast, hassle-free, and promises complete data recovery from broken Samsung. It has the power to recover any data such as phone contacts, recent calls, text messages, photos, videos, application data like Whatsapp or Fb, etc. and other applications. Not to worry whether the personal data is on stake due to a broken screen or other typical issues like forgetting the password, deleted files, system failure, etc.; Dr.fone leads the way in retrieving data from broken Samsung mobile. Read our full review of dr.fone toolkit here.  

Part 4. Recover Data from a Broken Samsung Phone with Dr.Fone – Recover (Android)?

To retrieve data from a broken Samsung mobile, you only need to download the most secure dr.fone-Recover (Android) software on your PC or laptop.

Get dr.fone – Recover (Android)

Now click on the downloaded file to install it on your system. Software installation may take a few seconds, but dr.fone-Recover (Android) brings here the solution to recover data from Samsung phone with a broken screen. Without any panic, keep track of the steps given below for data recovery.

Step 1. If you already have dr.fone on your laptop, then click on the desktop icon, or else after the installation of the software completes, the software is ready to get started.

Click Recover Button in drfone

Step 2. Click on the “Recover” button in green given in the top corner that opens another panel that asks to Connect your device to PC.” You can connect your broken Samsung phone to the PC with a USB cable.

Connect broken samsung Mobile To PC with drfone

Step 3. You are automatically into the next page, or else you can click on the “Recover Android Data” button, given below. On the next page, click on the “Recover from broken phone” option given on the left blue column.

Select Samsung file types to recover with drfone

Step 4. On the next page, select the files that you want to recover. (“Select all” option is checked by default.) Click the “Next” button, and on the next page, select one of the two options, which are Touch doesn’t work” or Broken screen,” according to the issues that you are facing.

Select Broken Screen Or Touch Doesn't Work in Samsung with drfone
Select The Samsung Device Name And Model with drfone

Step 5. On the next page, you need to pick the Device Name and Model from the drop-down list and click “Next.”

Confirmation Of The Samsung Model with drfone

Step 6. A pop-up appears that asks you to type “confirm” in the box provided and click the “confirm” button.

Guide To Enter Samsung The Download Mode with drfone

Step 7. Now you need to apply three simple steps to retrieve data from broken Samsung. As per the instructions, you have to switch off your phone first. Now press & hold Volume Down and Power button together; after that, press Volume Up button to enter the download mode.

Step 8. As the dr.fone enters the download mode, it starts the scrutiny process, which might take some time depending upon the storage size.

Check The Samsung Recovery Files And Click Recover Button with drfone

Step 9. In the new window, device details are shown with different file types like photos, messages, contacts, etc. in the left column. You can select the ones which you want to recover and click on the “Recover” button.

Your Samsung broken screen data recovery is over. dr.fone saves all the selected files on the PC and ready to be reinstalled on the new or repaired Samsung.


Getting your expensive Samsung mobile phone broken is the worst nightmare one could ever have, but the foremost thought that disturbs the mind is to recover the essential and personal files from the device. The best you could do with your mobile phone to get it repaired is visiting a service center, but before that, you should be very careful with the personal data on the device. The service engineer on the center can secretly download the files from the locked phone while repairing the touch screen.

In such a case,  Dr.fone is a reliable tool, always preferred in scenarios like this, where one has to retrieve data from a broken Samsung smartphone.  This Android data recovery software lets the Samsung broken screen data recovery in a much secured and protective manner. Therefore, if you face such a situation with your Samsung smartphone, without hysteria, follow the simple steps for extracting your significant data using secure, reliable, and shielded software, Dr. fone.

Get dr.fone – Recover (Android)

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