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Encountering the greyed-out “Turn Passcode Off” option on your iPhone or Apple Watch is incredibly frustrating, as it limits your ability to turn off the passcode. But fret not! There are several practical solutions to help you overcome this issue.
In this article, you will learn the reasons behind this problem and find step-by-step methods to fix the Turn Passcode Off greyed-out issue.
Part 1. Why Is Turn Passcode Off Greyed Out on iPhone/Apple Watch?
The greyed-out “Turn Passcode Off” option on your iPhone or Apple Watch indicates that it cannot be disabled. This occurs due to various factors that prioritize the security of your device and ensure efficient device management.
- Work Email Account Restrictions: Some organizations enforce strict security policies that require a passcode on devices accessing work-related emails. This measure is taken to safeguard sensitive work information. Consequently, if you have a work email account on your iPhone, you may observe that the “Turn Passcode Off” option is greyed out.
- Misconfigured Configuration Profile: Configuration profiles are used to manage device settings. If these profiles are set up incorrectly, they can restrict the ability to turn off the passcode. Reviewing and correcting misconfigurations in the configuration profile can help resolve the issue.
- Device Management: If your iPhone or Apple Watch is enrolled in a Mobile Device Management (MDM) program, the passcode option may be restricted to ensure compliance with company security policies.
- Software Glitches or Bugs: Occasionally, software glitches or bugs within the operating system can cause unintended actions, such as the “Turn Passcode Off” option being greyed out. These issues are typically addressed and resolved through software updates released by Apple.
In the next part, we will guide you through the steps to resolve the “Turn Passcode Off” greyed-out issue on your iPhone or Apple Watch, addressing each problem individually.
Part 2. How to Fix Turn Passcode Off Greyed Out
Is your iPhone displaying the frustrating issue of the “Turn Passcode Off” option being greyed out? If so, don’t worry; you can try several potential solutions to resolve this problem.
Method 1: Fix Turn Passcode Off Greyed Out by Deleting Work Email Account
If you have a work email account registered on your iPhone, it may be why you cannot access the Turn Passcode Off option. Work email accounts have specific security policies implemented to safeguard sensitive work-related information. However, they can inadvertently restrict passcode settings on your device. As a result, deleting the work email account allows you to overcome and regain control over the passcode settings.
Note: Deleting the work email account will remove all associated emails, contacts, and calendar events from your iPhone. So, ensure to back up any critical data before proceeding.
Step 1. Open the Settings app on your iPhone.
Go to “Mail” or “Mail, Contacts, Calendars” settings (depending on the iOS version); there, you will find a list of email accounts configured on your device.
Step 2. Choose the desired work email account that you want to remove.
After selecting the desired work email account, choose the “Delete Account” or “Remove Account” option (depending on the iOS version).
Step 3. Confirm the deletion.
You will see a confirmation prompt warning you about removing all associated data. Review the prompt carefully and proceed by tapping “Delete from My iPhone” to confirm.
Step 4. Restart your iPhone.
After that, go to “Face ID & Passcode” (or “Touch ID & Passcode” on older models) from the Settings app and check the passcode settings.
If you can access the Turn Passcode Off option, it means the registered work email account was causing the issue. Additionally, you can reconfigure the work email account on your iPhone by setting it up as a separate email account or contacting your IT department.
Method 2: Fix Turn Passcode Off Greyed Out by Removing Configuration Profile
The configuration profile is a powerful tool organizations and institutions utilize for security maintenance, compliance enforcement, and streamlining device management. But it can also be a potential cause for the “Turn Passcode Off” option to be greyed out and inaccessible. This occurs when the profile enforces a mandatory passcode or imposes specific passcode requirements that the user cannot alter.
Removing the configuration profile is the solution to revoke all the configurations and restrictions. Contacting the parties responsible for installing the profile before proceeding with its removal is crucial to ensure proper communication and coordination.
Step 1. Open the Settings app.
- Navigate to the “General” section.
- In the General settings, look for the “Profiles” option. The option will only appear when a configuration profile is installed on your device.
Step 2. Choose the relevant configuration profile to remove.
- Look for the “Remove Profile” or “Delete Profile” on the configuration profile details screen. Tap on it to initiate the removal process.
- Enter your device passcode to confirm the removal of the configuration profile.
Restart the iPhone and check the passcode settings to see if the “Turn Passcode Off” option is accessible.
It is essential to note that removing the configuration profile will revoke all the configurations and restrictions associated with it. Plus, it will impact other settings and functionalities and can lead to unexpected behavior — so seek assistance from the technical team who installed the profile on your iPhone.
Method 3: Fix Turn Passcode Off Greyed Out by Resetting All Settings
Sometimes, certain settings or configurations on your iPhone may become misconfigured or corrupted, leading to issues like the “Turn Passcode Off” option being greyed out. Resetting all settings on the iPhone will revert your device settings to their default state without erasing any personal data.
Step 1. Open the Settings app on your iPhone.
- Navigate to the “General” section.
- Scroll down and tap on “Reset.”
- Select “Reset All Settings.”
Step 2. Enter your device passcode to confirm the reset.
A warning message will inform you that this action will reset all settings to their factory defaults. Tap on “Reset All Settings” to proceed.
Your iPhone will reset all settings and restart. And you will find the “Turn Passcode Off” option accessible. However, remember that all the customized settings are now erased from the device, so you must reset them.
Method 4: Fix Turn Passcode Off Greyed Out by Using an iPhone Unlocker
If you’ve tried everything but still can’t turn off the passcode on your iPhone or Apple Watch, it’s likely a software issue. Updating your iOS may help — but if the problem persists even after the update, you’ll need an alternative approach. That’s where iPhone Unlocker can assist you.
Tenorshare 4uKey overrides the “Turn Passcode Off” option by bypassing the passcode itself. When you encounter a greyed-out “Turn Passcode Off” option on your iPhone or Apple Watch, it means that there may be software bugs or glitches preventing you from turning off the passcode using other methods.
With 4uKey, you can bypass these software limitations and gain access to the passcode settings. Tenorshare 4uKey utilizes advanced techniques to remove the passcode from your device, effectively overriding any restrictions imposed by the software. You will regain control over the passcode settings and can enable or disable the passcode as desired.
Step 1. Download and install Tenorshare 4uKey on your computer.
Launch Tenorshare 4uKey and connect your iPhone to the computer using a USB cable. Select the “Start to Unlock” option from the main screen.
Step 2. On the next screen, choose “Next” to proceed.
The software will provide instructions on putting your iPhone into Recovery mode or DFU mode on the next screen. Follow the on-screen instructions.
Step 3. Download the firmware package.
After entering the recovery mode, Tenorshare 4uKey will detect your device information and provide the appropriate firmware package for your iPhone.
Click on “Download” to download the firmware package — depending on your internet connection speed, the process will take some time.
Step 4. Remove the passcode.
Once the firmware package is downloaded, click “Start Unlock” to begin the passcode removal process.
4uKey will start removing the passcode from your iPhone.
Part 3: Fix Apple Watch “Turn Passcode Off” Greyed Out
Method 1: Fix Apple Watch “Turn Passcode Off” Greyed Out by Turning Off Wrist Detection
If you enable Wrist Detection on your Apple Watch, it will lock automatically when you take it off. So, if you’re experiencing the issue of the “Turn Passcode Off” option being greyed out, you can try resolving it by disabling Wrist Detection. Although not officially documented, this method has proven effective for users facing similar problems.
- On your Apple Watch, press the Digital Crown and go to the Home screen.
- Tap on the “Settings” app icon.
- Choose “Passcode.”
- Enter your current passcode.
- Locate the “Wrist Detection” option and tap on the toggle switch next to it to turn it off.
Method 2: Fix Apple Watch “Turn Passcode Off” Greyed Out by Unpairing it from your iPhone and Resetting the Settings
Another common solution to “Turn Passcode Off” greyed out on Apple Watch is to unpair the Apple Watch from your iPhone and pair it again. When you unpair the Apple Watch, it will disconnect it from your iPhone and reset the connection between the two devices. After unpairing, you can pair the watch back with your iPhone.
- Open the Watch app on your iPhone.
- Choose “My Watch. “.
- Locate and select the “i” icon next to your Apple Watch.
- From the options presented, select “Unpair Apple Watch.”
After unpairing, open the Watch app again and pair it with the iPhone. This will fix any software-related glitches that might be causing the “Turn Passcode Off” to be greyed out.
Frequently Asked Questions About “Turn Passcode Off”
What should I do if the “Turn Passcode Off” option is still greyed out after trying the suggested methods?
You can update your device’s operating system to the latest version. Or you can contact Apple Support or visit an Apple Store if the issue persists.
Can I bypass the passcode and disable it even if the option is greyed out?
You can bypass and disable the passcode using specialized tools like Tenorshare 4uKey. This software overrides the greyed-out option’s restrictions, allowing you to regain control over your passcode settings.
How can I remove a passcode from my Apple Watch?
- Go to the “Settings” app on your Apple Watch.
- Select “Passcode,” then choose “Turn Passcode Off. “
However, if the option is greyed out and inaccessible, follow the specific troubleshooting methods mentioned in this guide.
Will configuration profile settings on my iPhone affect my linked Apple Watch?
Configuration profiles manage device settings, including passcode-related policies and restrictions. So, if you install a configuration profile on your iPhone that includes passcode-related settings, those settings can also extend to your Apple Watch.
Do work email settings on my iPhone affect the passcode restrictions on my Apple Watch?
No, work email settings on your iPhone do not directly affect the passcode restrictions on your Apple Watch. The passcode settings on your Apple Watch are independent and separate from your work email account settings.
Even if your work email account enforces a passcode policy on your iPhone, it will not automatically apply those restrictions to your Apple Watch. The passcode settings for your Apple Watch are controlled through the device’s settings and can be customized separately.
How to turn off the passcode on Apple Watch?
- On the Apple Watch, start the Settings app.
- Tap “Passcode.”
- Select “Turn Passcode Off. “
- And confirm you want to do this by choosing “Turn Off. “
- Enter your current passcode to confirm the change once more.
Conclusion
The greyed-out “Turn Passcode Off” issue on your iPhone or Apple Watch might result from various factors such as work email account restrictions, misconfigured configuration profiles, device management policies, or software glitches. Whatever the reason, this guide includes practical solutions to address each of these problems.
Whether it involves deleting a work email account, removing a configuration profile, resetting all settings, or utilizing a reliable iPhone unlocker like Tenorshare 4uKey, you can overcome this frustrating issue by following the steps in this guide. And you can regain control over your passcode settings.
